Frequently asked questions
See some common questions and answers below, or email us at support@mindfitwithmel.com
General
How do I receive the program?
Once you'e signed up you'll receive an email with instructions on how to access the MINDFIT app - everything you need is in there! If you have any issues getting set up just reach out!
Is this a subscription based program?
Yes! The MINDFIT Method is a monthly subscription - billed weekly at $35 or monthly at $119. We ask for a 3 month minimum commitment because real habits take time to build and that's exactly what we're here to do. After your first 3 months you can cancel anytime.
Are the programs available world wide?
Yes! The MINDFIT Method is 100% online so you can access it from anywhere in the world. All you need is your phone and you're good to go!
Is the program the same every month?
Nope! Your workouts are progressive which means they get more challenging as you get stronger. We're always building on what you've already done - because that's how real results happen!
Subscriptions
Refunds and returns.
For information on my refunds and returns policy, please see the terms and conditions.
How do I cancel?
To cancel just reach out with at least 7 days notice before your next billing date. Please note that once cancelled you'll lose access to the app, your plans, and all support.
Can I pause payment without canceling my account?
For information on pausing payments, please see the terms and conditions.
Personalised Nutritional Guidance
How can I adjust my dislikes list?
Easy! Head to your profile in the app, tap dietary preferences and then ingredients I dislike - from there you can add or remove anything you want!
How do I swap meals?
Super easy! Just tap the meal you want to change, hit the swap option and choose something else. Done!
Workout Plans
Is this beginner friendly?
100%! It doesn't matter where you're starting from - the MINDFIT Method meets you where you are. You'll start at a level that feels manageable and build from there. No experience needed, just the willingness to show up.
Can I do the workout plan at home?
Yes! We start with bodyweight to build a solid foundation - all you need is yourself! From there all you need is a set of dumbbells. Just select the home only option when setting up your profile and you're good to go.
How do I swap workouts?
Easy! Just tap the exercise you want to swap, hit the swap icon on the right side of the screen and choose your replacement. Simple!

